Kevin Ratner stresses Forest City West’s long-term commitment to the communities it works in, not only building, but owning and operating its properties. He outlines the principles of their Open City concept, stressing connection, access, surprise, customization, taking risks, and “Don’t make everything rational.” He discusses the 5M and Pier 70 projects in San Francisco, and Blossom Plaza in Chinatown, Los Angeles. Ratner challenges the audience with a series of questions and responds to audience comments on the role of the architect, the public, financing, the isolating effects of technology, and infrastructure.